All employees have a relevant certification and/or experience in disability services or community care.
All employees have more than two years of experience working with individuals with special needs, through other service providers or in an educational setting.
All employees have a valid First Aid and CPR certification.
All employees work as part of a team. They work with other Lavender House staff and most importantly with guests and their families/carers to ensure individual care is tailored to meet individual goals.
Lavender House staff maintain transparency with all communication and discussion among client stakeholders. Clear communication ensures positive outcomes with Lavender House.
Lavender House operates an open door policy where all staff allow guests parents/carers to communicate and visit when individuals are in the care of Lavender House.